Gas fireplace service
A pilot that drops out can have several causes. We check the burner, ignition components and venting, then explain the measured fault.
See the scope →
Find out why your gas fireplace will not stay lit.
Burner, pilot, thermopile, logs and venting. We test the appliance before recommending parts.
Or call (737) 240-4400to talk through the visit
Original crew photograph · Gas log service — log set in the firebox
Choose the work you need.
Each service has its own scope. We explain what is included before you book.
Gas log installation
Poor log placement can put flame against the wrong surface and create soot. We identify the appliance and use its placement diagram.
See the scope →Gas fireplace installation
We review the opening, model and vent route. The quote separates the fireplace work from licensed gas piping and any finish work.
See the scope →Gas line coordination
Tell us what appliance you are adding or moving. We define the fireplace requirements and coordinate the piping scope with a licensed plumber.
See the scope →Gas appliance fault checks
If you smell gas now, leave the building. From a safe place, call your gas utility or emergency services. Use this form only for a later service appointment.
See the scope →Fireplace conversions
A masonry fireplace with gas logs is different from a gas-only appliance. We identify the system before discussing any conversion.
See the scope →The appliance and the line have different scopes.
Gas piping and line work are coordinated with a licensed plumber under permit.
Propane appliance work also requires the applicable Texas LPG authorization or registered exemption. Burner, pilot, thermopile, log placement and venting checks form the appliance service. We identify the model before choosing the procedure.
The visit
What happens after you call.
Four steps. You know what is being checked, what it costs and what you will receive.
- 01
Tell us what changed
Call or leave a number. A photo and your ZIP code help us plan the right visit.
- 02
Agree the quote before we drive
We agree the visit scope and charge. Any repair found on site gets a separate written quote before you approve it.
- 03
Camera before brush
We show you the accessible flue before cleaning. The inspection level and access limits are named.
- 04
Keep the photographs
Before and after photographs go with your invoice. You keep the camera record from the inspection.
The work is visible in the record.
Original crew photographs. You receive the record from your own appointment.
Gas fireplace service
Gas log installation
Gas fireplace installationBefore you book
Questions we can answer now.
What happens before you sweep?
We look at the accessible system and show you the findings. You get a written scope before cleaning starts.
Do you keep the photographs?
You keep them too. Photographs are attached to the invoice, and any camera record is delivered with the inspection findings.
When should I book?
Book before the first cold front. October through March is the busiest chimney season; dryer vents and gas appliance checks can be arranged outside it.
October–March · Plan ahead
Have it checked before you need the fire.
The calendar fills when the weather turns. Dryer vents and gas appliance checks can be scheduled outside chimney season.
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