After the emergency is cleared, find the appliance fault.
If you smell gas now, leave the building. From a safe place, call your gas utility or emergency services. Use this form only for a later service appointment.
Or call (737) 240-4400to talk through the visit
Original crew photograph · Gas fireplace service — exposed burner assembly
The scope
What we check and document.
- Review the utility or plumber findings
- Inspect the accessible appliance components
- Check the relevant controls and connections within scope
- Coordinate licensed line repairs when needed
Know the limits before work starts.
Do not operate switches, use a flame or try to find a gas leak yourself. An online request is not an emergency response service.
We show you the finding, agree the work and attach photographs to the invoice. Any change to the scope comes back to you for approval.
From the crew’s job photographs.
Service examples only. No location is inferred from these images.
Before you book
Questions we can answer now.
Should I wait for a callback if I smell gas?
No. Leave and call the gas utility or emergency services from a safe location.
What should I send before the visit?
A clear photo of the fireplace or vent, your ZIP code and a short description of the problem. Add the model plate for a gas appliance.
Related work
Other gas services.
October–March · Plan ahead
Have it checked before you need the fire.
The calendar fills when the weather turns. Dryer vents and gas appliance checks can be scheduled outside chimney season.