Test the pilot before replacing the parts.
A pilot that drops out can have several causes. We check the burner, ignition components and venting, then explain the measured fault.
Or call (737) 240-4400to talk through the visit
Original crew photograph · Gas fireplace service — access to the burner compartment
The scope
What we check and document.
- Clean and inspect the burner and pilot
- Test the thermopile or relevant ignition components
- Check log placement against the model instructions
- Check venting and assess spillage as applicable
Know the limits before work starts.
Gas piping and line alterations are coordinated with a licensed plumber under permit. Appliance work is subject to the model requirements and applicable licensing.
We show you the finding, agree the work and attach photographs to the invoice. Any change to the scope comes back to you for approval.
From the crew’s job photographs.
Service examples only. No location is inferred from these images.
Before you book
Questions we can answer now.
Does a weak pilot mean a new valve?
Not necessarily. We test the ignition system and identify the fault before recommending a replacement.
What should I send before the visit?
A clear photo of the fireplace or vent, your ZIP code and a short description of the problem. Add the model plate for a gas appliance.
Related work
Other gas services.
October–March · Plan ahead
Have it checked before you need the fire.
The calendar fills when the weather turns. Dryer vents and gas appliance checks can be scheduled outside chimney season.